Our advanced call tracking service takes your existing telephone lines and hardware and overlays our monitoring services. This allows us to route one or many freephone, local or national rate telephone numbers to your fixed or mobile connection. This is at no extra cost to your customer and sometimes no extra billing costs to yourself.
This means that as long as you're a customer your call recordings are available for instant playback or download.
Text to speech or professionally recorded call introductions and whispers are available.
We send instant email and/or SMS alerts for missed and answered calls; to multiple recipients.
Up to 43 million UK and millions of global numbers are available to for instant connection. Free phone, national and local.
Create sophisticated call routing with our simple setup, multi-level IVR. Managed IVR scripting is also available.
Grade, assign and flag your calls. AdMeter allows you to identify call handling agents, and specific graded areas your business may be struggling with.
Allow people to leave voice mail messages should you not be available. They are then emailed for instant playback, and are available for playback via our web-interface.
Track the call response of your online marketing.
Track the call response of your offline marketing.