• Telephone recording system
• Monitors inbound calls
• Provides call review & improved call management
• Identifies training needs

Review & improve your call management

Record all inbound calls today and then replay them at your earliest convenience. This additional module to our basic Call tracker service allows you to review the interaction between customer and sales force, and many basic procedures can be improved from simple greetings to refined sales techniques and upgrading sales possibilities.

Organisations are increasingly recognising the importance of recording and storing recordings of customer calls. With AdMeter these call records can be instantly accessed online from anywhere in the world.

What does AdMeter Call Recording offer?

• Records all inbound calls
• Review caller experience at your own convenience
• No limit to amount of data recorded and saved
• Kept for the lifetime of your account with us
• Instant online playback
• Works with your existing phone line (or mobile)
• Full playback auditing

How can Call Recording from AdMeter benefit your business?

• Improve customer service
• Assess your staff's call handling and/or sales skills
• Identify training needs
• Monitor cross & up selling
• Identify missed and possible sales opportunities in retrospect