In line with the Data Protection Act (1998), we have the following Privacy Policy ("Policy") for the management, storage and processing of personal data. Internet Software Technology Ltd (“IST”) treats your privacy seriously. In general, we use the personal information that we collect from you with other information for providing telecommunications services, marketing and administration; however, as part of our Policy, we will not disclose your information to any outside third party or agent unless required by law. We may also keep your information for a reasonable period for marketing purposes in order to contact you about our services, but you can choose not to receive such marketing material, by notifying our customer services centre in writing on info@admeter.co.uk.
NOTICE: This policy only applies to the direct operations of IST and to web sites hosted at and comprising part of IST’s Service and not to the companies, individuals, organisations or other websites to which there may be links.
1. Consent
Your use of this web site, or registering for or using any of IST’s products or services signifies your consent to us collecting and using your personal telephone line identification (“CLI”) information, whether from land line or mobile phones, to provide you with the requisite service in accordance with this Policy. Should we choose to change our Policy for any reason, the changes will be posted here, so that you are always kept informed of how we collect and use your CLI, and when we may disclose it. If you are a customer or user of IST’s Service, this policy will be applied subject to any particular limitations made as part of any registration procedure or subscription service.
To make sure that we follow up your instructions correctly, and to improve our service through training of staff, we may monitor your communications between you and IST.
2. How Do We Collect Information About You and How Is It Used?
2.1 You may provide personal information when communicating with us.
2.2 You may order a product or a service and give your name, e-mail address, delivery address, credit or debit card number and expiry date so that the order can be processed and your products (or services where appropriate) delivered to you. Sometimes you may be asked for your telephone number.
2.3 If you enter a competition or promotion we will ask for your name, address and e-mail address.
2.4 We will collect information about your tastes and preferences both when you tell us what these are and by analysis of customer traffic, including by using cookies (see point 6 below).
2.5 It may be that some of the personal information you give us (for instance about your lifestyle or health) is sensitive personal data within the meaning of the Data Protection Act 1998. Any such information ("sensitive information") will only be disclosed with your express consent.
2.6 It may be that you provide to us details of credit or debit cards or bank accounts in order to make payments to us. Any such information ("confidential financial information") will be dealt with as described below:
2.6.1 We may use personal information collected about you to personalise your visits to our web site and recommend goods or services to you. We also use the information to help us develop the design and layout of our web site to ensure that our sites are as useful and enjoyable as possible.
2.6.2 We may use personal information collected about you to let you know about functionality changes to our web site or changes to our terms and conditions of use.
2.6.3 Sometimes (and only in accordance with any preferences selected by you) we or our affiliated companies might use the personal information collected about you to let you know about, new goods, services or offers that you might find interesting.
3. Traffic Data
IST may provide aggregate statistics about our sales, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.
4. Other Disclosures
We have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access and to comply with the Data Protection Act 1998.
6 Cookies
A cookie is a piece of information that is stored on your computer's hard drive by your web browser. On revisiting this site our computer server will recognise the cookie, giving us information about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our web site, including ordering telecom services and products.